Ready to transform your technology? Start with a free, no-obligation consultation. We typically respond within 2 hours.
+27 (0) 12 346 0525
Mon–Fri 08:00–16:30 · After-hours support is extra or as per SLA
info@ecomx.co.za
We respond within 2 business hours
266 Bronkhorst St
Nieuw Muckleneuk, Pretoria, 0181
South Africa
Monday – Friday: 08:00 – 16:30
After-hours support is extra or as per SLA
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Quick answers to the questions we hear most often.
Most projects can be scoped and kicked off within 5–10 business days of the initial consultation. Emergency and critical projects — such as incident response — can be activated within hours. We'll be transparent about timelines from the very first conversation.
We work with organisations of all sizes — from fast-growing startups to large listed companies. Our service packages are designed to be flexible and scalable, so you get enterprise-grade quality without an enterprise-size price tag.
Absolutely. We offer a complimentary 60-minute discovery session with one of our senior consultants. There is no obligation, no sales pressure — just an honest conversation about your challenges and how we might help.
Our managed services include SLA-based NOC monitoring, proactive maintenance, health reports, patch management, and a dedicated client success manager. SLAs are tiered — from business-hours support to rapid response targets for critical systems.
Yes. We are vendor-agnostic and experienced at integrating with and extending existing technology stacks. Whether you have a legacy ERP system, an on-premises data centre, or a mix of cloud providers, we'll work with what you have while helping you evolve strategically.