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Hotel Wi-Fi fails in a specific way. The speed test at 10:00 looks fine. At 19:00 the restaurant, the rooms and the conference venue all want the same access points, and the tills are on that network too. ECOMX designs guest wireless separately from staff, cameras and point of sale.
A voucher system only works if the front desk can issue one in the time it takes to hand over a key. Manual creation does not survive a tour group. The automation we run takes booking data, creates the credential and sends it to a printer. Staff step in when something is odd, not for every guest.
We wrote that job up as a case study. It does not invent a percentage saving. The desk got shorter queues. That was the point. Read the voucher automation case study, or go straight to RADIUS and the API work if the retyping is the pain.
Guests, staff, cameras and tills stay on separate networks. One flat SSID is the pattern we usually undo.
A lodge has distance, weather, generator power and sometimes a single uplink for the whole reserve. Access points need a plan for power when the grid drops, and the guest network needs a plan for the hour when every cottage streams at once.
UniFi is the platform we use most often because one controller can show a scattered site. Channel planning still has to be done by a person walking the path between rooms. The controller will not do that for you.
RADIUS is what makes expiry and network choice real. A voucher that never expires, on the same VLAN as the office, is how a guest laptop ends up next to the server. We would rather argue about that on day one than after an incident.
We measure. We do not quote coverage from a phone photo of a floor plan. If you want that done properly, ask for a Wi-Fi site survey from Pretoria or Sandton.
Guest Wi-Fi without someone watching the controller becomes a complaints line. On a managed agreement we keep firmware, SSIDs and voucher rules tidy. The logos below are clients we look after. We are not publishing their traffic graphs. If you want a reference call, ask and we will check with them first.
They should not. Cameras, tills, staff and guests get separate networks. Sharing one flat network is the pattern we are usually called in to undo.
Yes. That was the point of the automation: the credential exists and a slip can be printed without someone retyping the surname.
Often, with the right access points, the right links between buildings, and power that stays up. A single indoor access point in reception will not cover the chalets.
Yes, on a managed agreement. Guest Wi-Fi without someone watching the controller becomes a complaints line.
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