Hotel Wi-Fi fails in a specific way. The speed test at 10:00 looks fine. At 19:00 the restaurant, the rooms and the conference venue all want the same access points, and the tills are on that network too. ECOMX designs guest wireless separately from staff, cameras and point of sale.
The names already on our homepage are the client list, not a set of invented reviews: DaVinci Hotel, Leonardo Hotel, Aurum Restaurant, Elephant Point River Suites, Bakubang Bush Lodge, Kwa-Maritane Bush Lodge, Portswood Hotel and the Commodore Hotel. We are not publishing their traffic graphs here. If you want a reference, ask, and we will check with them first.
The names already on our homepage are the client list, not a set of invented reviews
A voucher system only works if the front desk can issue one in the time it takes to hand over a key. Manual creation does not survive a tour group. The automation we have run takes the incoming booking data, creates the credential and sends it to a printer. Staff step in when something is odd, not for every guest.
A voucher that never expires, on the same VLAN as the office, is how a guest laptop ends up next to the server. We would rather argue about that on day one than after an incident.
A lodge has distance weather, generator power and sometimes a single uplink for the whole reserve. Access points need a plan for power when Eskom drops, and the guest network needs a plan for the hour when every cottage streams at once. UniFi is the platform we use for this because one controller can show a scattered site. Channel planning still has to be done by a person. The controller will not walk the path between rooms.
We measure, we do not guess from a floor plan photo.
They should not. Cameras, tills, staff and guests get separate networks. Sharing one flat network is the pattern we are usually called in to undo.
Yes. That was the point of the automation: the credential exists and a slip can be printed without someone retyping the surname.
Often, with the right access points, the right links between buildings, and power that stays up. A single indoor access point in reception will not cover the chalets.
Yes, on a managed agreement. Guest Wi-Fi without someone watching the controller becomes a complaints line.