The Pretoria office is 266 Bronkhorst Street, Nieuw Muckleneuk, 0181. Phone 012 346 0525. Monday to Friday, 08:00 to 16:30. That is the address on the door, not a virtual office.
From there we look after businesses in Nieuw Muckleneuk, Brooklyn, Groenkloof, Menlyn, Lynnwood, Centurion and the surrounding east. If you are further out and the work is mostly remote, say so. If you need someone on site this week, distance matters and we will tell you.
The network that was fine until the new fibre was installed and nothing was readdressed.
Wi-Fi that dies in the boardroom and nowhere else.
A server or Microsoft 365 tenant nobody has patched since the last IT person left.
From there we look after businesses in Nieuw Muckleneuk, Brooklyn, Groenkloof, Menlyn, Lynnwood, Centurion and the surrounding east.
A power cut: what stays on what boots in the wrong order, what the VPN does when the lights come back.
Response targets are written in the SLA. We do not publish a single minute-count on this page because a printer jam and a dead server are not the same call. The 98.9% figure on the homepage is the uptime delivered on measured agreements, not a guess for a network we have not seen.
You can call, use the contact form, or come past Bronkhorst Street in office hours. For a first look at a network we would rather see the site, or at least the rack and the controller, than quote off a WhatsApp photo of a switch. Ask for a network health check. That is the starting offer.
Yes. Those are normal on-site areas from the Nieuw Muckleneuk office.
Yes. 163 5th Street, Sandown, on 010 011 2372. Same company. Use the office closer to the site.
This is business IT. A home router password reset is not the work.
The contact page already says most scoped work starts within 5 to 10 business days, and a genuine outage can be picked up the same day if we have capacity. We will not pretend there is a van outside for every new enquiry.