IT support from the Sandton office

What this office covers

Managed support, UniFi, pfSense, Microsoft 365, Linux and backups. Hospitality sites in the city have the same guest-versus-staff network problem as the lodges. Office parks have the same question about who actually looks after the firewall. We are not a different company when we cross the highway.

Clients in Sandton, Sandown, Bryanston, Morningside and the north of Johannesburg use this office. Midrand is covered from either Pretoria or Sandton depending on the day and the job. Say where the site is when you write.

Johannesburg traffic is a real constraint

A remote session at 08:30 is often faster than a van in Grayston. We still come on site when the fault is in the rack, the cabling or the access points. Ask for a network health check or a backup audit rather than a vague request to get in touch.

Which number to call

Sandton is 010 011 2372. Pretoria remains 012 346 0525. Both land at ECOMX. Use the office closer to the site for on-site work. Remote admin can come from either desk. The two addresses are useful as places to meet and as places to keep a copy of data when the design calls for it. Sharing a phone system is not the same as a tested off-site backup.

There is no walk-in repair counter. The office is for clients and planned visits. If you need a first look, book from the contact page and we will say whether Sandton or Pretoria should take the lead.